Basic Troubleshooting Help

 More often than not, most issues in IT can be solved by asking a few basic questions, or trying some common fixes, such as resetting a device or checking a device's connection. Net Diatom has an automated troubleshooting assistant that can help walk you through the steps of narrowing down the issue your device is having or trying some of the simpler fixes. Our automated assistant can be found here: It can also be reached from the Computer Repair page of Net Diatom's main website: If our automated assistant is unable to help you with your issue, you can provide the assistant with your email address and we will connect you with one of our professional support team members for further assistance. Another option when troubleshooting your device is to use the troubleshooting feature of your operating system. For example, the troubleshooting menu can be accessed two ways in Windows 10. By clicking the Windows i

Computer Start-up and Boot Issue Quick Fixes

     If you cannot get your computer to turn on, the first step you should take is to check and make sure that all plugs and cables for your tower and monitor are plugged in properly. If they have come unplugged, plug them in; if they are already plugged in, try unplugging and plugging them back in just to make sure. If you are using a laptop, try charging the laptop’s battery to see if a lack of power is what is causing the issue.             If your computer powers on, but does not boot to the operating system or startup screen, you should listen for a beep or series of beeps from your computer’s speakers. Check your owner’s manual or the computer manufacturer’s website for information on what the warning beep means about the status of your computer.             Try cleaning the dust out of any fans or ports on your computer. If the computer has too much dust stuck within the case, it may cause some of the more sensitive internal components of the computer to overheat, preventing

Cryptocurrency and Blockchain Basics Explained

  Cryptocurrency is a digital currency that is decentralized, meaning that it is not controlled by a government or individual, but rather a network of individuals who are involved in a network of transactions. Popular cryptocurrencies include Bitcoin, Litecoin, Etherium, etc. Cryptocurrency is popular because anyone can create their own cryptocurrency, and it allows for anonymous, untraceable transactions. Rather than a record of transactions being kept in a single ledger, the computers of many people around the world work together to record and verify the transactions that occur using cryptocurrency. The technology used for these transactions is called blockchain. When a new transaction using cryptocurrency occurs, each transaction (with all related information stored in a “block”) is linked to a “chain” of all previous transactions/blocks in the chain via a complex cryptographic process. This process is meant to provide security and accountability for cryptocurrency transactions. B

How To Increase the Speed of Your Web Browser

               Two potential causes of your internet browser beginning to run slowly are website cookies and the browser cache. A cookie, put simply, is data that is saved by your computer’s browser that contains information about the settings and preferences that you have set on the websites that you visit, as well as information from previous browsing sessions. For example, if you tell a website to save your login information so you don’t have to enter it every time you visit the website, this is done using an authentication cookie. When information is cached by your browser, this means that a copy of the data is stored by your browser so that it can be retrieved quickly. However, if there are too many cookies stored, or too much data stored in the cache, web browsing activity can actually slow down. You can prevent this by clearing your browsing data from time to time. Here’s some examples of how to clear the cookies and cache in some of the most popular web browsers. Google Chrom

What is SEO, and why do I need it for my website?

       “SEO” stands for “search engine optimization”. Search engines, such as Google or Bing, utilize different tools to search the Internet for content related to your searches and organizes that content in order of relevancy. There are three steps in this process – crawling, indexing, and ranking. Search engines crawl by searching the Internet for any content it can find that is related to a search, stores the content in an index to be displayed later, and ranks the content by displaying the content with the most relevant content displayed first. Search engine optimization is a process that makes your website and the content of the website more visible to search engines, making your website appear earlier and more often in searches. When you have a website built by Net Diatom, our custom SEO is built into the code of the website, making the SEO compatible with all search engines. Your website will be placed higher in the ranks of relevancy during searches, and the pages and images

Net Diatom Wi-Fi Services

       At Net Diatom, we are currently working on expanding our own wireless network. We offer paid premium wireless internet services, as well a free, ad-supported network. After watching 30 seconds of ads, you will be granted 60 minutes of free Wi-Fi access. Our ads support local businesses, and the range of our free network currently covers the Marshall downtown square, and is expanding all the time. Our premium plan is $15 per month. For 30 days, you will receive access to our secure internet, with no limit on uploading or downloading data. Unlike a traditional ISP (Internet Service Provider), Net Diatom operates a P2P (Peer-to-peer network). This means that as our internet service gains more clients, the range of our network will expand, which is beneficial to us as well as all of our customers. If a client’s location is deemed a good candidate for a network hub, we can install a hub to expand our network. For $150, we can install a hub in your building, which will provide you w

How To Help Recognize Phishing Attempts

             If a hacker wants to gain access to your private information, a common tactic they will use is called phishing. Phishing, put simply, is when someone sends you an email while pretending to be someone that they are not in order to trick you into giving them information that they are not entitled to or clicking on a link that will download malware onto your computer. Here are some tips that can help you spot phishing attempts:   1. False Urgency Phishing emails will often try to make you think that you need to act quickly in order to get your information before you look too closely at the content of the email. Let’s look at an example. Say you get an email from an e-commerce website, claiming that someone is using your account for fraudulent activity, and that you need to click on a link and provide your username and password to verify your identity and secure your account. Before you click on the link, stop and think. Do you really have an account with this website? D